Frequently Asked Questions (FAQ)

Q: I have a food allergy. How can I let you know?

A: Please indicate any allergies or dietary restrictions in the “Message” section when placing your order.

We will take special care to separate your meal during packaging and delivery.

Q: When should I place my order?

A: For individual lunchbox orders, please order at least 24 hours in advance.

For catering services, we kindly request 72 hours’ notice to ensure the best quality and preparation.

Q: Is delivery available only in Brussels?

A: Our lunchbox catering service is available throughout Belgium with 24-hour advance ordering.

We also offer delivery to other provinces in Belgium via refrigerated or frozen shipping with ice packs.

For areas outside of Brussels, please contact us through the inquiry form before ordering.

Q: Are all your products homemade?

A: Yes — at NOORI, all of our products are proudly homemade.

We prepare everything fresh to order and do not sell pre-made or stored food.

Our priority is to ensure freshness, flavor, and quality in every bite.

Q: I’d like to request group catering. How are the menu and price determined?

A: Our catering quotes are customized based on your needs, with a focus on main meals and side desserts.

We’ll work with you to create a tailored menu that fits your event.

For details and a personalized quote, please contact us directly through the website.

Still have questions? Feel free to reach out to us via the contact page — we’re happy to help!